EVALUATION OF ELECTRONIC TRADING PROCESSES AS A TOOL FOR PUBLIC HOSPITAL PHARMACEUTICAL ASSISTANCE MANAGEMENT
Érica Cristina Dourado Silva, Fábio Jorge Ramalho de Amorim, Edélzio Alves Costa Júnior, Izadora Menezes da Cunha Barros

Objective: To evaluate the influence of electronic trading processes in the management of public hospital pharmaceutical care.

Methodology: This is an observational, transversal and retrospective study, in which the bidding processes for the year 2015 of a teaching hospital in the state of Sergipe were analyzed. The internal processes and technical opinions, as well as the minutes of the electronic trading sessions available on www.comprasgovernamental.gov.br, were used as sources of information and data collection.

Results: Eight bidding processes were analyzed, with 199 items tendered, of which 25.6% were unsuccessful and 7% remained deserts. There was an average of 158.87 days to complete the entire bidding process. The main reasons for the failure of the items were the noncompliance with the documentation required in the bidding process (42.4%) and the value of the proposals being above the estimated (17%). Regarding the XYZ classification of the failing items and deserts, 18.5% were classified as of the highest criticality (Z).

Conclusion: The values found in the study demonstrate that the time to complete the bidding processes was extensive, mainly referring to the internal phase, which ratifies the need to establish deadlines for completion of the steps with the intuition of speeding up the purchase process. Deserted and unsuccessful bids may directly influence the clinical outcome of the patient, as a result of the shortage of medicines and medical-hospital supplies, and consequently the discontinuation of care given to the patient.

Descriptors: Keywords: Competitive Bidding; Pharmaceutical Services; Pharmacy Service, Hospital.